Andrew,
I go into OE, History, Item. I choose the specific item, the customers, and the dates. In the case I was just looking at, I needed know the total dollar amount charged for the 1 item to all my customers for the month of January. After entering the criteria I waited 5 minutes with only 1 blue bar showing and the computer was still thinking. I clicked on Cancel and it brought all that I needed up. This was not a problem before the update.
Thanks,
Janie