Hi Patricia,

Thank you for providing the data and import files. As I have already said in my private responses to you, I was able to duplicate the access violation error with the raw import file. But if I open the file with Word 2016 and save it with no changes and deleting none of the records, the file imported successfully with all 505 lines. File size and number of records is not the problem here.

With which program did you edit the import file to remove lines and save? That could be important.

So I wonder if there is something unexpected in the file itself that import is not expecting, that gets cleaned up when saving the import file with Word (or Excel). I will pass on these findings to R&D for more investigation, but the problem might be the import file itself.
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Regards,
Softrak Tech Support