At our year end (Sept/05) we printed a Standard report of top 20 customers for the year but found it did not match with our A/R customer statistics. Now I have some time and I'm trying to get this report to print correctly. I have printed an online enquiry to show which amounts S/A is picking up and found out it is not including misc. charges or tax. So I found that I could click on to include these and tried again but it is not picking them up. I have even walked away for a couple of days and come back to it and did a new retrieve data. Any suggestions?