Hello Douglas,
To answer your questions in order:
1. Yes, Sales Analysis data is kept in the same folder as other Adagio modules (ie. m:\asp\data\srglob.dat
2. We cannot enter Sales Analysis at all to troubleshoot within SA
3. The last day Sales Analysis worked was this past Friday morning, as our users reported it stopped working around the lunch hour. When asked what work they were doing before lunch, both users reported they were working together to export a file.
I'll see if there is more information to share with the forum for assistance and get in contact with our consultant.