Hi Colleen,

The Contacts records are not stored in the same data file as the customer, but rather in a separate file accessible by GridView in the A/R Contacts table. It is possible to create a GridView inquiry on the A/R Contacts table to list and export that information.

In GridView, a data file has to have at least one record before that table is visible. Perhaps your data doesn't have any Contacts entered yet, which is why the table isn't listed in GridView.