Hi, Barb,

Your Adagio consultant would probably need an Adagio system snapshot to troubleshoot the incorrect server references.

Regarding the AdagioV2PDF printer driver, all indications are that it is installed. Perhaps it was accidentally deleted or Windows has played one of its tricks.

In any event, I would look at your Control Panel, Programs and Features and uninstall 'only' the following 4 components. Only these 4, relate to the AdagioV2PDF:

novaPDF 8 Printer Driver Softland
novaPDF 8 SDK COM (x64) Softland
novaPDF 8 SDK COM (x86) Softland
Adagio Accounting PDF Printer Softland

In the Search box in the upper right of the Programs & Features, you can type novaPDF to find the first 3 ('do not' uninstall the PDF 7.4 printer) and then PDF to find the Adagio Accounting PDF Printer.

After they are uninstalled, drill down to the Softrak\System\AdagioPDF folder on the server and run the AdagioV2PDF.exe again. Only run it once. After, check for the existence of the AdagioV2PDF printer on your w/s and, if necessary, in the Control Panel again.