I'm the only user on our network having this problem - two others are eprinting in Payables, Receivables and BankRec just fine.

Below are the results of GetInfo:

Adagio Workstation Information [as of 8/15/17 11:18:51 AM]
Run from [K:\Softrak]

User: [bdumble] Logged into [\\YDC]
as Admin. [False] with UAC Enabled [1]
on Computer Name [YWCAPH-DT6] Windows Version: [6.1.7601] Processor: [Intel64 Family 6 Model 94 Stepping 3, GenuineIntel]

Adagio Mapped drive: [K:]; UNC: [\\2k8server\accdata];

===========================================================================
Adagio Payables 9.3A (170718) === Company: [YWCA of Peterborough]
Wkst Version OK: [True]; Registry [20140733]; {must be >=} Main [20140733]

Report Tables Status: Result is OK: [True]; {Is Eval. version: [False]}
Report Tables drive: CU Registry [K:\]; CU UNC [];
LM Registry []; LM UNC []

Resources: Flags [CIXM9wR8D]
Web storage Exe: []
PDF Version 8 must update: [False]; Nova8 File Ver: [8.7.943.0] must be >= SysComponents: [8.7.943.0]

Crystal Scheme OK: [True]; Reg. [13.0.16] must be >= Min. [13.0.16];
dotNET Scheme OK: [True]; Reg. [460805] must be >= Min. [378389];
ODBC Component Path: [K:\Softrak\ODBCV2\AdagioODBCv2.dll]
ODBC Component Scheme OK: [True]; File. [2.1.8.189] must be >= Min. [2.1.8.189];
System Files: Components: [INST PRGR CR_13.0.16 DN_378389 OD_2.1.8.189 PDF_8.7.943.0]

No QRW Files.

----- Registry Trace: -----
HK_LMx64: [Software\Softland\novaPDF 8] {Default:}; exists: [True];+Opened;
. .Key: [DriverPath] exists: [True] Value: [C:\Program Files\Softland\novaPDF 8\Driver]
HK_LM: [SOFTWARE\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Crystal Reports\] {Default:}; exists: [True];+Opened;
. .Key: [CRRuntime32Version] exists: [True] Value: [13.0.16]
HK_LM: [SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full] {Default:0}; exists: [True];+Opened;
. .Key: [Release] exists: [True] Integer Value: [460805]
HK_LM: [Software\ODBC\ODBC.INI\Adagio Data Source] {Default:}; exists: [True];+Opened;
. .Key: [Driver] exists: [True] Value: [K:\Softrak\ODBCV2\AdagioODBCv2.dll]

***** Adagio Payables STATUS: OK - NO Workstation Update Needed. *****


Note 2k8server is our old server - don't know why some things still point to it, but it's been over 6 months and things are running fine with a small exception like this printing issue occasionally.

I'm more familiar with networks, mapping and IT in general than most accounting users, so I try to do things myself as much as I can to save money for our charity. So if there see anything problematic here or any other suggestions please let me know.

Thanks,