Hi, Barb,

The AdagioV2PDF printer is the newer driver being installed by more recent Adagio modules. It will be filtering its way through all Adagio modules. Until then, some modules still use the older AdagioPDF driver.

Do any (all) other Adagio users have the AdagioV2PDF installed?

From your workstation, can you drill down to the Softrak\System folder on the server and run GetAdagioWorkstationInfo.exe. From the dropdown, select Adagio Payables (not Adagio Payables legacy if in the list) then the GetInfo button.

Copy the results to the Clipboard and then paste them into this forum posting.

This type of problem is probably best handled by your Adagio consultant rather than on this forum as they have more knowledge of and access to your system. The results of the GetAdagioWork.... utility can be useful information for them also.