A user that is using TelPay with AP 9.2 contacted me, in that they were unable to set one of their Vendors to EFT. They are using Telpay. This is even though they have setup tons of Vendors successfully to be paid through EFT.

The error message they receive when they setup this Vendor for EFT and click the OK button is: Telpay EFT is not setup to work with Payee information.

I figured out that the problem is that for this one Vendor they have the Payee fields filled out, and once we blank all these fields, the EFT is accepted.

I tried this with AP 9.3A, and we get the same result.

Question: Why should it matter if there is Payee information? Can't the EFT just ignore this when we set the Vendor to EFT? (And what would happen in the rare case where I might choose to not send a payment electronically, and instead generate a cheque to the Payee data?)