Hi Clint
Using GridViewRW is asking for trouble. It can corrupt the data in ways that defy the imagination unless you know exactly what you are doing. If a client of mine used it, found a problem, and then didn't immediately restore from a backup, I would yell at them. I have a feeling Softrak feels the same way, although they have to be more tactful.
In the future make sure to state that you used GridViewRW on the data up front so that those of us who might be able to help know what we are dealing with.
Steve