Hi Steve,
We went ahead and did a reversing entry like you say. However, we discovered that there really were no timing issues. There actually are reporting errors on the AR Aged Trial Balance report. The amount is shown incorrectly on the report when back dated AND the customer had since been "combined into" another customer using Toolkit. What we should be doing is correcting the AR report, rather than moving the ledger entries to the previous year. Ledger is correct. AR is correct. AR Aged Trial Balance report is incorrect.
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Susan Tennier
TDL Canada
Trenton, Ontario