Hi Carol,

The issue that was resolved in the 92B upgrade had to do with Excel exporting a Statement Group with the 'All departments' selection, and the order of the tabs in the Excel spreadsheet was not the same as listed in the statement group setup. This doesn't sound like the same issue as you described.

I found one issue specific to Departmental Print that was addresses in Ledger 92B, perhaps the original May 2016 release, to do with repeating hidden rows. If your clients problem with the expand is easily repeatable, you could try it in your office with 92B prior to installing the upgrade at the client, so see if that helps.

I see Andrew also has a couple of suggestions.