Karen:

Please let us know what version and release date of AR that you are running. See Help About in AR.

What do you mean by "there were no details"? Don't see the invoices or don't see any applied payment to these invoices?

Run the data Integrity Check for this module. Does it report any errors?

This is a very difficult problem to troubleshoot over the forum as your response will most likely only generate more questions. You may want to get your Adagio Consultant to assist you.