Support:

Try this:

AR
Import customer
Default import template
Click on the browse button
ARCUSTIM.CSV This file doesn't exist. Create the File Yes/No
Click No (you are now in browser mode so that you can browse for the correct folder
Click on any folder
ARCUSTIM.CSV This file doesn't exist. Create the File Yes/No
Click No
Click on any folder
ARCUSTIM.CSV This file doesn't exist. Create the File Yes/No
Click No
Click on any folder
ARCUSTIM.CSV This file doesn't exist. Create the File Yes/No
Click No
Click on any folder
ARCUSTIM.CSV This file doesn't exist. Create the File Yes/No
Click No
Click on any folder
ARCUSTIM.CSV This file doesn't exist. Create the File Yes/No
Click No
Click on any folder
ARCUSTIM.CSV This file doesn't exist. Create the File Yes/No
Click No


Hopefully you are now as frustrated with the process as I am!