Hi Support team,
Thanks for the response.
I am using the 9.2B version. I generate these reports on monthly cycles and the first time I noticed this issue was in mid June. The templates worked well in the previous months.
Yes, I am using Statement Groups. I generate PDF reports using Report Set with [x] Expand SmartSheet on the 'Edit Report Item' dialogue box. Also tried the "Expand SmartSheet" button manually - it works if I select a single division (100 or 200). But it doesn't for multiple (?00).
Department mask is being selected from the toolbar. For the Statement Groups, it's selected from the 'Edit Report Item' box. Column B has the GL numbers.
Yes, I do have .Range in column A. Yes, it's suppressing the detail when I select "Collapse SmartSheet" manually but not expanding property ONLY if multiple departments are selected.
Regards,
Prabodh