Hello Victor,

I can assure you that Softrak does not ignore critical issues that are brought to its attention. We regularly release Hot Fixes and Service Packs to resolve circumstances where a module operates incorrectly. However, “incorrectly” means that it does not conform to the documentation or some portion of the accounting is incorrect. Neither of the concerns you raise falls in this category.

Adagio PurchaseOrders was subjected to a 6 month Beta cycle before Version 8.1C was released. The manual proration functionality has been unchanged in the product for over 2.5 years without end user complaint. We decided, in consultation with POA users who participated in the Beta, not to implement Returns in PO in the initial release as no one liked the way it worked in Purchase Orders for Adagio.

Most of the automatic proration methods in PurchaseOrders for Adagio did not work correctly. All of these function properly in Adagio PurchaseOrders. Your post indicated that you use a spreadsheet to calculate your prorations. If you would document what method you use and the information you require to calculate a single miscellaneous charge over the items on a purchase order, then we would consider automating that process for you so a spreadsheet would no longer be required. But that development would wait for the next Upgrade cycle on PurchaseOrders which would likely not take place for a year or more.

If a PO user will provide a database where they believe the display of the document flow is incorrect, then we will be happy to see whether it is a problem we can resolve.

We have expended disproportionate resources on Adagio PurchaseOrders over the last 3 years, and other modules require attention.