Well, definitely install the latest service pack, which is dated 160226. I think this will fix the problem.

You can download service packs from Softrak's website - http://softrak.com/downloads/servicepacks/servicepacks.php . There is a password, but I don't think putting passwords on a public forum is a good idea, so email your consultant (or me if you don't have one) and they will tell it to you. Or find the email that Softrak sent you around late February announcing the service pack; it will contain the password.

Steve