If you have Quik Link 6.1A, then this is not compatible with Office 97. You would need to upgrade the Quik Link to 6.2A for it to work. This is the usual reason for this message.

If you have 6.2A, do a file search on your system for quiklink.xla, which is one of the Quik Link 'program files'. It should only be in one location on your local hard drive. Should it appear more than once, delete all other occurances of the file except for the one you want.