Hello Susan and Steve,

I would like to see OE go even further and allow all back-ordered items to be merged into the current order and be able to do it from within the order. Of course they would have to be deleted from the original orders at the same time they are merged into the new order. Then the back-ordered items could be reviewed with the customer by phone or email and either remain on the new order or be deleted as the customer prefers. This would be much more efficient than contacting the customer regarding each item as it becomes available.

Regards,

Rick McLeod
Sunbeam Specialties, Inc.