Hi Brian
Thanks for the reply, but what you are suggesting is a workaround, not a solution. The difference is that a workaround is unnecessarily cumbersome while a solution is intuitively elegant. I don't want Softrak to think they are off the hook.
On a similar topic, another client imports their web orders directly into OrderEntry, about 300 per day. They have a catchall customer in Adagio "WEB" where all of the orders land. When they turn each order into an invoice, there is about 6 seconds of waiting, with all Profile settings optimized, to pull up an order and post it as an invoice, because of the number of transactions for customer "WEB". Without that wait, it would take 5 seconds per order instead of 11.
They own Adagio Toolkit, and I have suggested that they could speed this up by merging customer WEB into WEB2 each month to move the transactions out of the way, and then create a new WEB customer. They will be trying this soon. But I wonder if there is a way to avoid this workaround.
Steve