Hi Fong,

Adagio Inventory 9.2A will display the number of items on file in the item grid.

In the interim, are you doing anything else while the Excel export is taking place? Anything? Such as scrolling around the Excel sheet or switching to another application (since it takes a while to export 16,000+ rows)?

If you click the ExcelDirect button and sit back until the process completes, are the exports consistent?

What version of Excel are you using (2007, 2010 or 2013)? Is it 32 or 64 bit? Do you get the same export on another workstation?