The following suggestion assumes no Ship-to code is used on an order....
I would like to suggest that for the two fields appearing on both the customer master Customer tab and the Invoicing tab - ie contact and email - there be an option to force the pair to default onto the Bill to/Ship tab on new orders from the Invoicing tab, even if they are blank there.
I am fine with the "Bill to" and "Ship to" contact and email fields being identical, I just want the option to pull the fields from the Invoicing tab if they are blank. I am fine with the Order Header contact always defaulting from the Customer tab contact of the customer master.
Do you understand the suggestion? The terminology is confusing.
Steve