Hi, Ishana,
We haven't heard back from you. Has your Error 160 been resolved? If not, let us know please so we can help.
Also let us know:
- if they are able to print a File | User Preferences, Listing report without error. If, as I suspect, they can, the Crystal component is okay and it is the ODBC connection they are experiencing difficulty with.
- if the workstation is running a 32-bit or 64-bit operating system.
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Regards,
Softrak Tech Support