If your client has MS Office 2003, they'll find a printer "Auto Microsoft Office Document Image Writer". This is MS's answer to Adobe's PDF and I believe is installed free with MS Office. It creates a file of type ".MDI"

Your client could print either to that printer, or purchase Adobe Acrobat and create PDF files to email to the client.

This is the most straightforward method of sending statements in a format readable by most recipients.

We are aware that in some circumstances it would be useful to send s Statement Group as an Excel workbook. We are still working out the naming details for both the sheets and workbook names.