When attempting to remove cleared and/or voided cheques from the outstanding list I have been frequently getting an error message under the title Record Locking "Unable to access record in Check Rec Batch Header. This record is in use by []in window []." I am offered the choice of cancel or retry. Retry returns the same message. Cancel tells me how many records were actually processed from 1 to whatever, but never all selected. Since I am the only one on the system at the time of occurance, I am having trouble believing that someone else has a record, and since the [] is empty, I have no idea where/who the culprit could be. Data Integrity is completely clean. I don't know what to try. Has anyone out there had this difficulty, and if so, were you able to resolve it.
Looking forward to lots of advice.
Thank you.
Sandra