Hi All

We have two different specs sheet for invoices. One is used for one specific customer and it works fine for this customer.
The second specification sheet is been used for all other customers. The report group field is not showing on the invoice for some reason. This problem only happens for certain customers. we currently use this field for the CSR’s Name.I went to AR and made sure the Report group field has the right information. Also double check the field number on the specification sheet. The field number we are using is C-31-optional field text 1 – customer. Checked all the information in AR under the customer and looks ok as will
The current version of OE is 8.1c
AR is 8.1A

Any suggestions?

Thanks all!