We're aware of an issue with adding new Department Masks in the current Financial Reporter, but not with Ranges. If it's ranges that is the issue, please let us know.

The issue with Masks is that if you create one that starts with question marks (ie ??00), then the OK button is disabled. You can workaround this by doing one that doesn't start with question marks (which works) then do the one(s) you want. Delete the other one if not necessary.

This will be addressed in a future service pack.