Your technician should have installed Adagio to a drive on your LAN server. To discover where he installed the applications, go to your Adagio icons (hopefully on the Windows desktop), right-click on one of them & choose "Properties". Then look in the field labelled "Target". In front of the filename will be the drive where it is located (ie. P:\Softrak\CRWin\CRWin.exe).

If it is obviously a LAN drive, then follow Andrew's instructions using the drive letter that you have uncovered.

If the drive letter is C:\ or Andrew's suggestion does not work, then you should have an Adagio consultant pay you a visit and fix the installation problems.

Andrew, maybe you could give Amy a name of someone near to her?