Hi Support,
Importing the sample bank statement and the client's bank statement to sample data worked fine. I found the error in the template setup and now it works on the client's data. I must have looked at it for too long that I didn't see it.
I have downloaded the HF a couple of times to my workstation yesterday and deleted it after it didn't work, but I always got the same result. I also tried installing this on a client's workstation but got the same result. When I tried this same thing this morning again, it worked fine. I'm not sure why it worked today and not yesterday. Seems like everything works fine now.
Thank you for your help.
_________________________
Miriam Wiebil
ChoiceTech Accounting Solutions