Exactly Susan,
I have used Telpay internally for several years and the only "issues" I have encountered are:
-- The slight annoyance of having to match several "cheques" to one bank transaction in BankRec.
-- The need to make sure the vendor's account code is entered without spaces (common for utilities).
-- The very occasional vendor who just doesn't "get it" and wants to be paid by cheque (I just pay the extra few cents to have Telpay send them a cheque; its less than the hassle needed in the office to handle the exception.)
--One lawyers' office who would not give me an email address so I could not set them up in Telpay. (I deal with them once a year and make a point of paying them very slowly.)
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Ralph Allan
Business Computer Centre
Prince George BC Canada