Hi,

Issue:
This year 2014, none of our cheques are auto matching in Bank Rec, creating additional work to manually match them. Last year 2013 I had no issues with auto matching cheques in Bank Rec.

Some relevant details:
Desautels Daniel from BDO upgraded our Bank Rec version to 8.1E this January 2014 and mentioned that additional features were added to the Bank rec matching rules.
I had a look at the new rules descriptions and tested every day all combinations of matching and the same problem still persists. Even with only "Auto match on reference/amount" selection on and the other two options off, the cheques are still not auto matching. Please find the attached screenshot of my Jan 23, 2014 reconciliation where you can see that chq#21796 (left side) did not auto matched to the same chq#21796 (right side, 2nd cheque from top).

Note that it has been no change in the imported file formats last year and compared with this year.

No issues with auto matching deposits.

Questions list:
What created these matching issues? Did the upgrade and the new features affected this problem? Can you suggest what else I could try to get back our efficient auto matching of cheques?

Many thanks for your assistance.
Florina Nisioiu

Work: 807-474-1613
Email: fnisioiu@bearskinairlines.com