Hi Mike,

We are not aware of any reasons why a PO does not appear as Completed and should be, unless it was subsequently edited after completion to add a new item or misc charge (and the Profile allows editing Completed POs).

If you are just referring to the grid colour not being yellow for the PO, perhaps you have created a Filter with a style priority that overrides the yellow colour for completed POs. Perhaps on the PO list grid, use the Column Editor to include the Completed field as a column, to verify the actual status of the PO rather than simply the visual style of the PO on the grid.

When the receipt was posted against the PO, was this done using the current Adagio PurchaseOrders program or the older Purchase Orders for Adagio 8.1B? Was there a single receipt or multiple receipts? Do you use Combined POs on a single receipt? Was the receipt posted as a Delivery Note or an Invoice? Could the PO have been edited for some reason after completion? Do you see any details on the PO for 0.00 that aren't completed, when you view/edit the PO?

The usual process is that the PO gets completed when posting the Receipt and all items have been received, including Misc Charges. In order to 'receive' a Misc Charge, it has to be edited, or the Receive All button is clicked. If the PO was not fully received, and the profile has to option enabled to allow completing outstanding POs, then a question will appear after posting the receipt if you want to complete the PO. Printing or invoicing or Day End has no effect on the PO completion status.

It's important to know the specific steps you used to enter/post receipt against the PO, in conjunction with the available options. You may end up requiring to get your Adagio consultant involved.