Hello Softrak Support,

Okay I didn't realize that POA was 8.1B. I was thinking that you meant PO Beta was 8.1B. So to answer your original question, we finished off Friday with POA 8.1B and started out on Monday morning with PO 8.1C. After the crash, we reverted to POA 8.1B. Everything was fine on Friday with 8.1B as it always is. The problems occurred when posting the first PO of the day on Monday morning in PO 8.1C.

User 2, could not email or print the PO. This is the document that later was found to be missing total records. It was a very basic PO with only one vendor and one item. Since that PO alone should not have been a problem, maybe it has something to do with posting a PO while other users are simultaneously posting receipts and/or invoices? Or maybe it was User 1 who caused the problem when they posted a receipt with 3 items with negative quantities and the same 3 items on the same receipt with positive quantities. However, this receipt posted and printed successfully. Or it could have been the next thing that User 1 did which was opening an existing Receipt that had been created previously in POA and was already invoiced for Vendor 1 lines but not for Vendor 2 lines. Vendor 2 had 2 misc charges that had been received with proration at relative value and were at the del note stage. Those 2 lines were posted as an invoice along with a 3rd misc charge that was added at the time of invoicing to Vendor 2 with no proration. Everything appeared normal when posting this invoice, but maybe the complexity of this post is what led to a problem for the next person to post (i.e. User 2 PO, that would not print and lost it's total records). User 3 was able to post but not print the next 3 negative receipts.

I can't specifically answer your question about user 1 going to user 2 workstation and logging in as user 1, etc., because we don't operate that way. Everyone has their own computer and workstation and they log in as themselves.

Hope this helps. We're looking forward to a solution soon.