Eva:
Whenever I have a doubt about the format of the imported file, I export from Adagio to a file and then try to make the import file match. In this case, the exported file has quotes around the Account and Department codes. You didn't say in your posting, but does the import fail on the first row? Put quotes around the Account and Department on that row and then test. It that row is successful but the next row fails, you have your answer.