Thank you very much for your replies.

I am not too sure why they are exporting to Word but that is what they want and the option is there so, I am not too sure I understand your answer asking why export to Word.

However, I agree that since only this workstation has the problem it must be a local problem and thank you for the dll info - I can follow up on that.

Also, thank you for where to set the settings - even though the information is readily available somewhere I guess we just did not look there so, again, thank you, thank you, thank you!

Cheers, JK