Hi,

Reversing in BankRec is for checks/payments your organization has made. Deposits/receipts are NSFd as the bank returns them as NSF.

NSFing a deposit is done in the Balances window of BankRec. Highlight the bank in question and select the View button. Locate the deposite and View it. Locate the receipt(s) you want to NSF, highlight and select the NSF button. This will send a JE to Ledger and any NSF fees to Receivables in an Invoice batch. The customer invoice is automatically set back up in Receivables to be received again at a later time.

Is it possible that you highlighted the deposit receipt in the Reconciliation window and selected to Reverse it? While this will make an entry to Ledger (i.e. CR bank, DR AR/BR Clearing), it does not set up any NSF fees or reset up the invoice(s) in Receivables to be received again at a later time.

Cash receipts don't get reversed per se in Receivables. You could post a Credit Note or an Adjustment to the invoice.