Hi Sadie,

We've taken a closer look at this one, and indeed there was a problem when faxing or emailing additional forms, and the Check Amount fields (numbers and words) were following a different programming route than when printing/previewing - the result was VOID as you indicated. Thank you for pointing this out to us and we will fix it for the next release of Payables.

For others reading this thread, it is not specific to using EFT - any faxed or emailed additional forms would display this behaviour, even when checks are printed.

However, once additional forms have been generated for the email (or fax) queue, they cannot be edited or re-generated (since the check/EFT has already been posted and dealt with). We cannot provide a fix to change the results of the PDF additional form to print the numbers/words instead of VOID. We're sorry for the inconvenience that this causes.