Perhaps their Sales Counter Staff should consider using CounterSales. When a Credit note is issued against a CounterSales Invoice, the original payment type is available as the refunded amount.
_________________________
Terry
IMS Island Microsystems Ltd
250 287-9874
terry@islandmicro.com
www.islandmicro.com

IMS Applications:
CounterSales . JobTracker . POTracker . LabelPrint . LotTracker . SerialTracker . IMScheduler . ReportGen
JobTracker can now use ServiceTracker to track jobs performed on Equipment and Machines.

Call for more information on our applications or to arrange a Demo.