We are using AR 9.0C, and have been playing with the "calculate customer aging" from the Maintenance menu. I really appreciate this function, as it normally takes a really long time to go through one by one and put customers on hold. However, I need to tweak what I am doing a bit, and wondered if there is a different way to approach this function.
Most of our customers are coded to Net 30, but when I run the auto function, it puts anyone even 1 day past their terms on hold. We don't normally put a customer on hold till their invoices have aged to 45 days. Is there a way to do that using the auto function? Maybe I am not setting the fields correctly?
Thanks very much.
Barb