Susan:
There have been at least 2 Hot Fixes released this spring for 8.1E. One of the changes is described as follows: "In OrderEntry 8.1E (2011.12.15) the specific printer setting for Picking Slips was not respected". Hot Fix dates were 2012-05-11 and 2012-06-12. I suggest asking Don for the Hot Fix and seeing if that solves the problem.