Hi Barb,

The option just controls whether the serial number lines are automatically added to the order/invoice (Quantities must be shipped for the lines to be added). Someone must edit the lines to insert the serial numbers.

My guess is that you are looking for a different behaviour?

I've attached a GridView workspace that I think displayed the lines on an invoice where the necessary serial numbers have not been entered (up to a maximum of 5). Perhaps someone can tell me if it is useful (or indeed whether it even works - the sample data is pretty limited).