Hi Kitty
The Standard reports are not meant to be used with live data, they are really there for show (I don't work for Softrak and Softrak may have a different opinion).
Online Inquiries are actually where you create live reports.
What I normally do when I install SalesAnalysis is immediately delete all of the Online Inquiries. It is so easy to create your own Online Inquiries that there is no point trying to modify the existing ones, let alone modifying the Standard reports using Crystal Reports.
Steve