When viewing each forum screen, the folders-icon next to each thread (on the extreme left side) appear yellow when they are new to the forum member (i.e. unopened) and white once I have viewed the issue.

This is a good feature, as it indicates to me which items have new content.

However, I was just now viewing the Technical Support page and there were a number of New Posts for me on the first screen. I opened the first item, and in error closed my internet connection to Softrak.

When I came back in, I was surprised to discover that all the items were now flagged as Opened (i.e. a white folder, not yellow).

I tested this with the General Inquires forum, and the same thing occurred.

Is this correct? Shouldn’t all the posts remain unflagged until we really to open them?

Just wondering…