When I do a detailed report for 2012 period 1 to 1, all accounts and all departments, I get 63 pages of transactions. This carries on for the whole year so far - roughly 63 pages of transactions per month.
When I try to do a transaction export with the same settings, I get the message "there are no records to export in that range".
I feel like I'm missing something, but I have no idea what.
I have been using the transaction export fairly routinely for over a year now with minimal problems until now. The only problem I would have is if I tried to export just a portion of the G/L, I would get this same error message - for example if I wanted just one department. This was easy to work around - I'd export the whole works and then trim it in Excel. Now I can't seem to export any transactions at all, no matter what period I choose.