Hi Sam,

We pressed for this service pack feature change in light of today's operational situations where pick slips are printed on printers in warehouses away from Order Entry, in busy environments.

Specifically, in many if not most client distribution sites using Order Entry, if you wish to print a specific Pick Slip for an order from the order grid, you really want to print it now and update the print status immediately, without a confirmation (did it print OK?).

I suppose there's an argument that says you shouldn't be updating the print status unless confirmed or rely on the print status flag to not allow you to print an already printed pick slip for this selected order but with colour status and print status available on the grid, it should be evident to the sales order processor.

The print status flag setting is still saved in the batch or bulk printing processing of forms (as previously) where you print all unprinted pick slips truly rely on the print status of forms to skip already printed forms such as pick slips.

In some of our client sites processing 200 - 500 orders daily, the delay in updating the print status and dealing with the saved flag was resulting in daily situations of duplicated pick slips. So with this changed feature for a selected order, if you want to print or reprint an order pick slip, on the order grid you select print and if the order is not already completed, the pick slip prints.

It may require training or informing sites of this new feature, but assuming all sites are now showing the print status (with the words) on the order grid, the potential duplication caused by printing an already printed pickslip should be very low.

Best,
Brian