Hi Deb,
For the menu items that are 'greyed out' and inaccessible, security access may not have been granted. Check that the appropriate functions have been given Security Group access - by default, all new options are not accessible until they are set up.
As for the GL Batch Listing, what other options are selected for the report? Are there any errors such as closed fiscal periods or inactive accounts? Does the data pass an integrity check?
We are aware of a problem with the 'error count' at the end of the report, but nothing else. Check that the report tables are correctly installed using the System Status option under the Help menu. Also try a different printer driver.
_________________________
Regards,
Softrak Tech Support