Hi Softrak Support, We have been very VERY happy with the Adagio packages since we installed them in 2005. We have them installed on 2x Win 2000 PCs and 3x Win XP PCs. To date, and including the IC8.1A(20090217)update you refer to, we have had no problems with the functionality of the system at all. With this latest IC update, my Win2000 PCs no longer have ANY Adagio functionality what-so-ever. My Adagio consultant tells me that I either have to update the PCs or fully reinstall an older version of Adagio from scratch, with either option incurring some expense.
I have read your Compatibility link now, frankly I was unaware it was there. However, that said, I think it would be so simple to include a proactive warning statement in your emailed Update notices to the effect that "WinXX operating system is no longer compatible with this update. Updating will cause non-functionality of the Adagio system." If I had known that I could not use my older Win2000 PCs (which work just fine BTW, and did so with Adagio up until this recent update this week), I would not have updated this particular package.