Hi Ken

Is your DIC of Adagio Invoices and Receivables clean as well?

Since you and Rosemin are using different versions of the product, I find this very puzzling as well.

Have you notice the same problem as she is describing "...the line items total and sub-total do not match."?

Could you describe exactly how your invoices are entered? For example, are they restored from Archive Batches or from Historical Invoices, are they entered from scratch as new invoice batches?

How many lines are typically on an invoice?
What tax status does a typical Customer have? Does the out of balance AR batch occur every time, or intermittently?
Did this just start happening, or has it always been a problem?
Did it occur with QIP DOS when you were using it?

Any additional information you could provide would be helpful.

Perhaps if you emailed the data involved that actually is in a state where it produces the problem, we could take a better look at this. We will email you shortly.

Regards,