We are running inventory 8.1C and OE 8.1D
Today I was looking at some parts of our data in inventory, and found something that seems quite odd to me. We have a customer that ordered 8 sheets of material. Extended cost total was $206.49.
3 weeks later (yesterday) the customer returned 1 sheet of the material. We did a credit note up in our usual fashion. Called up the invoice number, then amended the line to show 1 sheet being returned. Extended cost again was $206.49. This seems REALLY wrong to me. The extended cost should have only been 1/8th of the original cost, as only 1 sheet was returned.
We run DI checks each evening, and nothing has been noted as an error. Can you comment?
Thanks so much.
Barb