DEAR JUDY

CHECK THE RELEASE DATE OF QIP THAT YOUR CLIENT IS USING - 6.5A WAS FIRST RELEASED IN 1998 AND THE FIRST COUPLE OF RELEASES DID NOT ACCOMODATE Y2K DATE FORMATS. ALSO CHECK THE WSM VERSION FOR Y2K COMPLIANCY, AS WELL AS THE APPLICATION THEY ARE IMPORTING THE INVOICES FROM, AS THIS IS WHERE THE FILE IS ORIGINATING FROM, AND QIP WILL IMPORT INFORMATION BASED ON THIS FILE.

Y2K VERSIONS OF QIP HAVE BEEN SHIPPING FOR QUITE SOME TIME NOW. SO, YOUR CLIENT MAY NEED TO PURCHASE AN UPGRADE TO THE CURRENTLY SHIPPING VERSION - (6.7A) IF THEY ARE NOT ON A CURRENT UPGRADE PLAN ALREADY. IF THEY ARE ON AN UPGRADES PLAN, PERHAPS THEY HAVE NOT INSTALLED IT YET?

IF YOU NEED INFORMATION ON PRICING OR HAVE QUESTIONS IN THIS REGARD, PLEASE FEEL FREE TO CONTACT OUR CUSTOMER SERVICE DEPARTMENT:

PH (604) 736-3741
EM customerservice@softrak.com

GOOD LUCK!